Fathom
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Support

Need help with the loop?

If something in Fathom is not working, or if you need help with a purchase, progress, or account request, contact support.

fabulisti.stories@gmail.com

Frequently asked questions

How do I restore Fathom Pro?

Open Fathom, go to Settings, and choose Restore purchase. RevenueCat checks the App Store or Google Play entitlement tied to your current player.

Can I play offline?

Yes. The launch puzzle bank is bundled with the app, so owned puzzle content is playable offline. You need a connection for purchase, restore, optional sign-in, and progress sync.

Do I need an account?

No. Fathom starts with an anonymous Firebase player. Apple or Google sign-in is optional in Settings if you want account recovery or cross-device sync.

How do hints and X marks work?

Tap an edge to cycle through empty, drawn, and X-marked. X marks are your notes for impossible paths. Hints point toward the next useful deduction without adding pressure.

How do I reset progress?

Open Settings and choose Reset progress. This clears local solved puzzles, in-progress boards, and settings on the device.

How do I delete account data?

If you linked Apple or Google sign-in, open Settings and choose Delete account. See the delete account and data page for details and an email alternative.